If you were an employee before August of 2013, then you will necessarily have two Microsoft accounts. Each account will be under the username of This email address is being protected from spambots. You need JavaScript enabled to view it.. One of the accounts is known as a personal account and is not affiliated with UGA (anymore), the other account is the Microsoft work/school account and is affiliated and controlled by UGA. If you have not accessed your personal Microsoft account, then most likely the password needs to be reset through Microsoft. However, the Microsoft work account is controlled by UGA and password changes need to go through myid.uga.edu.
