Reauthorize ArchPass Duo Mobile App

  1. Go to https://eits.uga.edu/access_and_security/infosec/tools/duo/portal/index.html
  2. Login through the UGA CAS system.
  3. At the 'Choose an authentication method' select
    1. 'Call Me' (select '1' when you answer the phone, don't wait) or
    2. 'Enter a Passcode' (these would come from the 10 one-time-use codes)
  4. Select your device and its 'Device Options'
  5. Select 'Reactivate Duo Mobile'
    1. Choose phone type > I have Duo Mobile installed
    2. Scan the QR code (in Duo Mobile app, select the key icon with plus sign)
  6. Duo Mobile has been reactivated

 

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